Testimonials

“Both the facilities and customer service at the venue were exceptional. We would definitely recommend this venue to others. Many thanks indeed.”
Newcastle University, GENE Scoping Event

“Katy has been a pleasure to deal with over the last 12 months, even when we’ve had to make amendments with very little notice. She has been really helpful in arranging our events, and being well prepared in advance to ensure that the day ran smoothly – nothing was too much trouble.”
TSB, New Staff Welcome Events

“Centrally located and easily accessible, we couldn’t fault the venue, hospitality, reception team and customer service we received. We wouldn’t hesitate in recommending others to hire their meeting space.”
Communicate PLC, Avaya Demos

“Everything from booking to the event on the day was first class and we would definitely use the venue again.”
Sunderland City Council, Neighbourhoods Directorate

“Excellent all round service. Fast, friendly and hassle-free. We would definitely use again and would definitely recommend to others.”
AbilityNet Tech, Inclusive Technology Days

“Katy Sawyer, the event coordinator at the venue, was extremely helpful in organising the meeting beforehand and was on hand during the meeting answering any small requests we had. The meeting was very successful thanks to the efforts of the venue’s staff.”
Department For Digital, Culture, Media and Sport Committee Meeting

“An exceptional venue with great facilities and excellent customer service from start to finish – thank you.”
Sunderland City Council, Smart City Vision Workshop

“The service and ease of booking were brilliant from start to finish. All queries were answered quickly and the session ran smoothly. All delegates commented on how much they loved the space and the building itself.”
Sarah McKenna HR and Square One Law, GDPR Seminar

“The staff were really helpful from initial enquiry to booking. On the day they were happily on hand to assist in the smooth running of the day. Thanks very much!”
Notetalker

“Really fantastic room with modern technology, great catering and super friendly staff.”
Next Generation GP, North East

“Very well organised and all attendees praised the venue and setting. All our needs were catered for.”
Sunderland City Council, Apple Workshop

“From booking the room, to ordering food and the layout of the room the staff at Hope Street Xchange – and particularly Katy – were exceptional in their assistance.”
OnCampus Sunderland

“The process from booking the venue through to delivery on the day was straightforward and worked very well. The facilities are excellent and customer service throughout the process faultless thanks to the efficiency of Katy Sawyer.”
School of Culture, Propaganda Conference